Answers
Frequently asked questions
Common questions about our recovery support, reporting process, and case safety.
Common questions about reporting and recovery support
Your report is stored privately against your account and enters review. A case specialist may be assigned to it, who can help identify recovery-support options while you continue to add evidence or information at any time.
Recovery guarantee policy
Recovery Guarantee Policy: ScamGuard Pro provides scam reporting, information and recovery-support services. Recovery outcomes depend on the circumstances of each case and cannot be guaranteed. Anyone promising guaranteed or instant recovery should be treated as a likely scam.
Still have questions? Read how ScamGuard Pro handles your report or contact a recovery specialist.